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11504 - 24/7 Audiocodes Technical Support Program for 12 Months
11504 - 24/7 Audiocodes Technical Support Program for 12 Months
SKU: SKU: 11504
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- 11504 - 24/7 Audiocodes Technical Support Program for 12 Months
- 11504 - 24/7 Audiocodes Technical Support Program for 12 Months
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Product Information
Description:
Experience round-the-clock support with Audiocodes ACTS 24x7 This service includes comprehensive remote technical assistance at levels 2 to 4 for a full year, tailored for your deployed products Enjoy 24/7 access for urgent issues and Monday through Friday support from 9:00 AM to 5:00 PM (local North America time, excluding holidays) for less critical matters Please note that this package does not encompass remote installation assistance.
Additional features of ACTS 24x7 include complimentary software patches, maintenance releases, free software upgrades, major version releases, and a repair and return service for your convenience.
Features and Benefits:
•Level 2-4 remote technical support available.
•24/7 support for urgent priority issues.
•Business hours support for other priority levels.
•Free software patches and maintenance releases.
•Free software upgrades and major version releases.
•Repair and return service included.
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