11211 - 24/7 Audiocodes Technical Support Program for 12 Months

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Description:

Introducing Audiocodes ACTS 24x7, your go-to solution for comprehensive remote technical support over a 12-month period for your deployed products Our service is available around the clock—24/7 for urgent issues—and provides assistance from Monday to Friday, 9:00 AM to 5:00 PM (customer's local time in North America) for all other inquiries, excluding holidays Please note that installation support is not included.

Additional benefits of ACTS 24x7 comprise complimentary software patches and maintenance releases, no-cost upgrades for software, including major version updates, and a repair and return service Enjoy peace of mind with our dedicated support at your fingertips!.

Features and Benefits:

•Level 2-4 remote technical support.

•Available 24/7 for urgent issues.

•Business hours support for other priority levels.

•Includes free software patches and maintenance releases.

•Free software upgrades and major version releases.

•Repair and return service.