11508 - 24/7 Level 2-4 Technical Support for Audiocodes Products

*Data provided on this page is subject to change based on different manufacturers' variances
** Images are for display purposes only refer to Product Technical Details for accurate information on the product.
In the case the material only comes in a predetermined color or doesn’t come with any color

Description:

Audiocodes ACTS24x7 offers comprehensive remote technical support for a duration of 12 months for your deployed products, covering levels 2 to 4 Available around the clock, this support is accessible 24/7 for urgent issues, while assistance for other priority levels is provided Monday through Friday from 9:00 AM to 5:00 PM (local time in North America), excluding holidays Please note that this support package does not encompass remote installation or help with setting up.

Additional benefits include complimentary software patches, maintenance releases, software upgrades, and major version updates, alongside repair and return services.

Features and Benefits:

•24/7 technical support for urgent problems.

•Support available Monday - Friday for other issues.

•Includes free software patches, upgrades, and major releases.

•Repair and return service included.