{"product_id":"11511-24-7-audiocodes-technical-support-for-deployed-products","title":"11511 - 24\/7 Audiocodes Technical Support for Deployed Products","description":"\u003cp\u003e\u003cstrong\u003eDescription:\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eIntroducing Audiocodes ACTS24x7, your reliable solution for remote technical support over a full year for deployed products Available around the clock, our level 2-4 support is at your service 24\/7 for urgent issues, while assistance for other priorities is offered from Monday to Friday, 9:00 am to 5:00 pm (local North American time, excluding holidays) Please note, this service does not cover remote installation or support for installations.\u003cbr\u003e\u003cbr\u003e \n\nWith ACTS24x7, you also benefit from complimentary services which include: \n- Free software patches and maintenance updates \n- Complimentary software upgrades and major version releases \n- Repair and return service \n\nEnsure your operations run smoothly with our comprehensive technical support package.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eFeatures and Benefits:\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cp\u003e•Level 2-4 remote technical support for a 12 month period.\u003c\/p\u003e\n\u003cp\u003e•Available 24\/7 for urgent priority problems.\u003c\/p\u003e\n\u003cp\u003e•Available Monday - Friday 9:00am - 5:00 pm for other priority levels.\u003c\/p\u003e\n\u003cp\u003e•Includes free software patches and maintenance releases.\u003c\/p\u003e\n\u003cp\u003e•Includes free software upgrades and major version releases.\u003c\/p\u003e\n\u003cp\u003e•Repair and return service.\u003c\/p\u003e\n\u003c\/ul\u003e\u003cp\u003e \u003c\/p\u003e","brand":"VOIP","offers":[{"title":"Default Title","offer_id":41631796068415,"sku":"11511","price":505.7,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0013\/1117\/8815\/files\/audiocodes-logo-2023_83aff99b-1962-464e-9293-64040d80286a.jpg?v=1744125644","url":"https:\/\/www.nassauelectrical.com\/products\/11511-24-7-audiocodes-technical-support-for-deployed-products","provider":"NassauElectrical","version":"1.0","type":"link"}