{"product_id":"11508-24-7-level-2-4-technical-support-for-audiocodes-products","title":"11508 - 24\/7 Level 2-4 Technical Support for Audiocodes Products","description":"\u003cp\u003e\u003cstrong\u003eDescription:\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eAudiocodes ACTS24x7 offers comprehensive remote technical support for a duration of 12 months for your deployed products, covering levels 2 to 4 Available around the clock, this support is accessible 24\/7 for urgent issues, while assistance for other priority levels is provided Monday through Friday from 9:00 AM to 5:00 PM (local time in North America), excluding holidays Please note that this support package does not encompass remote installation or help with setting up.\u003cbr\u003e\u003cbr\u003e Additional benefits include complimentary software patches, maintenance releases, software upgrades, and major version updates, alongside repair and return services.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eFeatures and Benefits:\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cp\u003e•24\/7 technical support for urgent problems.\u003c\/p\u003e\n\u003cp\u003e•Support available Monday - Friday for other issues.\u003c\/p\u003e\n\u003cp\u003e•Includes free software patches, upgrades, and major releases.\u003c\/p\u003e\n\u003cp\u003e•Repair and return service included.\u003c\/p\u003e\n\u003c\/ul\u003e\u003cp\u003e \u003c\/p\u003e","brand":"VOIP","offers":[{"title":"Default Title","offer_id":41631858458687,"sku":"11508","price":128.7,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0013\/1117\/8815\/files\/audiocodes-logo-2023_c2ea8fff-ee7c-4128-9db2-674e1b4d48ab.jpg?v=1744134428","url":"https:\/\/www.nassauelectrical.com\/products\/11508-24-7-level-2-4-technical-support-for-audiocodes-products","provider":"NassauElectrical","version":"1.0","type":"link"}